Senior lecturer bhaskar chakravorti and global research group senior researcher david lane prepared this case hbs cases 810-075 looking for opportunity in adversity: iqbal quadir and grameenphone (a) 2 the world bank report identified telecommunications as a key prerequisite for bangladesh's economic. My course completion, hence are finalized with my internship report naming „ analysis of the customer satisfaction and management perception of grameenphone identify the gap in between the customer expectation and the management perception‟ as vividly enough, my research comprises. Abstract the grameenphone (gp) is a market leader in the telecommunication industry in bangladesh this study investigates the existing and expected service quality of grameenphone users in bangladesh the study reveals that there are significant gap between existing and expected perceived. See what employees say it's like to work at grameenphone salaries, reviews, and more - all posted by employees working at grameenphone. Background of the report 11 introduction topic of my internship project is assessing customer satisfaction of grameenphone i got the opportunity to do my internship at grameenphone ltd i have been working for their customer relations division as the name implies, it deals with the customers after the sales occurs.
The research has been started with some secondary data available in the market then an exploratory type research has been conducted to identify the problem which includes qualitative investigation among the internet user of the grameen phone (gp) some of the factors have been pointed out which may influence to be. Corporate governance in grameenphone internal control over financial reporting (icfr) enterprise risk management audit committee report five years' financial summary value added statement 2015 contribution to national exchequer directors' report auditors' report & audited financial statements. Novelty the world over, grameen telecom successfully initiated the use of this tool for empowering the rural poor the vp program is designed to maximize gains for villagers in several ways first, access to a cell phone at low cost has empowered villagers significantly in their work domain they now can make phone calls.
From company to company this paper will show the comparative effectiveness of push marketing between grameenphone and airtel mobile company hence present study emphasizes and tries to measure the effectiveness of push marketing of gp and airtel company towards the customers a) research problem. Grameenphone is a dynamic and leading countrywide gsm communication solutions provider it is a joint venture company between telenor and grameen grameenphone ltd, the largest telecommunications by asadsaimon. Shoaib ahmed senior lecturer school of business independent university, bangladesh dear sir, it is a great pleasure for me to submit the report on the recruitment procedure of grameenphone ltd i am submitting this research paper as a part of my internship program this report will provide a well-compiled view to the. Corporate social responsibility (csr) of mncs in bangladesh: a case study on grameenphone ltd s m shafiul alam shah md safiul hoque md zakir hosen abstract: this paper examines how multinational companies manage corporate social responsibility (csr) in bangladesh it considers how the concept has.
Read this essay on term paper on grameen phone come browse our large digital warehouse of free sample essays get the knowledge you need in order to pass your classes and more only at termpaperwarehousecom. Star business report grameenphone logged in the highest profit in its 19-year history last year thanks to healthy growth in internet subscription and a reduction in operational expenditure the country's leading mobile phone operator recorded tk 2,250 crore in net profit in 2016, up 1416 percent from the.
Performance evaluation report bangladesh: grameenphone telecommunications project and grameenphone telecommunications expansion project contributed to this study, including analysis, desk reviews, interviews, and research corporation decided to jointly process a project in support of grameenphone in.
Their satisfaction will bring grameenphone's success and help to reach the goal 14 methodology: business research used in this report is of descriptive nature through this descriptive research this report seeks to determine the answers to who, what, where and how questions of the cellular industry of bangladesh. Two de-identified cdr datasets (d1 and d2) were extracted by the largest mobile network operator in bangladesh, grameenphone (gp) the work was founded in a larger collaboration between five organizations (icccad, flowminder, grameenphone, telenor research and united nations university) with the aim of. This report also contains a detail description of my experience that i gathered through my work 13 objective of the report the objective of the study may be viewed as: ✓ broad objectives ✓ specific objectives broad objectives to find out customers satisfaction of grameenphone company limited. The performance evaluation report rates the project highly successful overall the project achieved its main objective of assisting the establishment of a nationwide telephone system by the end of 2011, grameenphone's mobile services covered 90% of the land area and 99% of the population the village.